Support
Frequently Asked Questions
Find answers to common questions about our loan products, application process, and repayment.
General
What is Dream Credit?
Dream Credit Limited is a registered Kenyan financial services company providing fast, flexible financing solutions to Kenyan businesses and individuals. We offer working capital, asset finance, business expansion loans, and more.
Is Dream Credit licensed?
Dream Credit Limited is a registered Kenyan company and our licence application with the Central Bank of Kenya (CBK) is in progress. We operate in full compliance with all applicable Kenyan lending regulations.
Who can apply for a loan?
Kenyan citizens and residents aged 18+ with a valid National ID can apply. Business loans require a registered business entity.
Loan Products
What types of loans do you offer?
We offer 8 loan products: Working Capital, Business Expansion, Asset Financing, Restocking Loan, Emergency Loan, Structured Credit Facilities, Import & Export Duty Financing, and Agri-Business Loans.
What is the maximum loan amount?
Loan amounts range from KES 100,000 to KES 20,000,000 depending on the product, your business profile, and available collateral.
What are your interest rates?
Our rates are competitive and vary by product and risk profile. Contact us for a personalized quote — we're transparent about all costs before you commit.
Application Process
How do I apply?
You can apply online through our portal, via WhatsApp, or by visiting our office. The online application takes about 5 minutes.
What documents do I need?
At minimum: National ID and KRA PIN certificate. Business loans may require bank statements, business registration, and other documents depending on the product.
How quickly can I get funded?
Once your application and documents are approved, funds can be disbursed to your bank account within 24 hours.
Can I apply for multiple products?
Yes, you can have multiple active loans depending on your creditworthiness and repayment history.
Repayment
How do I make repayments?
Repayments are made via M-Pesa Paybill. You'll receive your unique paybill number and account details upon disbursement.
Are there early repayment penalties?
No. You can repay your loan early at no additional cost. We encourage early repayment.
What happens if I miss a payment?
We'll send you reminders before and after due dates. If you're facing difficulties, contact us — we work with borrowers to find solutions.
Can I restructure my loan?
Yes, in some cases we can restructure repayment terms. Contact our team to discuss your situation.
Still Have Questions?
Our team is ready to help you find the right financing solution.